The headlines this week are a familiar sight:
From Washington: “Burst Pipes Keeping Local
Plumbers Busy”
From Iowa: “Frigid Overnight Temps Cause Pipes To
Burst”
From Minnesota: “Cold Temps Mean Broken Furnaces,
Burst Pipes”
These news reports are from December
2008, but they could easily be from 2007, 1994, or even 1952! Despite
environmentalists’ warnings, it gets cold every year in our country. Usually
cold enough to do some damage. And where there’s damage, there’s a plumber to
the rescue.
Why can’t you be that plumber?
I’m not talking about fixing the
problems (yet). I’m talking about media relations and free publicity, here.
Reporters will write these headlines every year. YOU should be the local
plumber they contact for an expert opinion.
I sat in on a teleseminar last week that
featured, among other marketing experts, Tom Peric of
Galileo Communications Inc. Tom spoke to us 500+
listeners about a secret weapon every contractor should have in his filing
cabinet ― four folders. One for every season of the year.
As every plumber knows, each season
brings with it its own challenges and recipes for disaster. From freezing pipes
in winter to flood-control in the spring. From Thanksgiving toilet back-ups to
garbage disposal trouble from pumpkin-carving pulp. These problems happen every
year, and you can preempt the news cycle by pulling out from your secret-weapon
folders tips and energy- and money-saving advice for homeowners in your area.
It puts your expertise out there for thousands (maybe millions) of potential
customers to see. And this can all be done relatively easy and for very little
advertising dough.
Tom says to start locally with those
neighborhood weekly newspapers (the ones that sometimes litter your driveway).
By developing a relationship with these weekly edition editors, you can become
their go-to expert when they’re looking for a story.
Another benefit with starting locally is
that these publications are a lot more accessible than larger dailies, and most
of the time you can walk right into production offices. And since these
weeklies don’t feel the pressures of larger newspapers of TV crews, they’re
more willing to listen and build up rapport.
Send the editors press releases on
“Problems Of The Season,” or “Things To Watch Out For,” maybe two weeks
before the season starts. This not only gives the editors
time to print your story, but it gives readers time to prepare their homes ―
and maybe call you for service.
Staying local is great, however, don’t
count out the major newspapers or television news stations altogether ― it just
takes a little more persistence. I’ll talk more about this next week when we
uncover Tom’s other secret weapon: “Sad Story P.R.”
Till then, share with us below what
other public relation “secret weapons” your company uses to get your business
in front of the customer.